Cats with Problem Behaviour

Problems such as

Fears and phobia's (fireworks, thunder, loud noises, people)

Aggression towards people

Aggression towards other cats or animals

Spitting/growling inappropriately

Separation related disorders

Destruction/clawing of your home

Urine spraying inappropriately in the home

House soiling - sudden refrain from the use of the litter tray

Attention seeking

Our approach

Cat owners can have their own specific problems, which can usually be rectified over a period of time. Home visits are available for cat cases (out with COVID restrictions), though ‘remote’ assessments are also available.

General behavioural assessment

Each case is treated individually, taking approximately 2 hours or more for several cats, evaluating the emotional and general mood state together with the motivational cause - most importantly the cause is then treated rather than the behaviour. During this, I will provide a behaviour modification plan and a report, which you will have to follow to see any improvements. Generally, the longer the cat has been behaving this way the longer it takes but a lot of it depends on how much effort the owner puts in too.  A few weeks later I ask you to contact me with a progress update by phone.

home visits - The cost for the initial 2 hours - 1 cat is £145, which is discounted if paying with a bank transfer or for the outstanding amount in cash on the day. If paying the full amount with a card payment it is £150 and would be paid at least 48 business hours prior to the assessment. This does not include the home visit fee, which will be calculated once the questionnaire has been completed, but will be a minimum of an extra £40, depending on your postcode. 

If more than 1 cat is in the household -  then all further additional cats are an extra £40 each, i.e. 2 cats £185/190, 3 cats £225/230, etc

From the total fee, a deposit of £50 plus the home visit fee is taken on the day of securing your booking. 

Zoom/Online face-to-face - As above though via Zoom or an alternative. This offers a very similar assessment, as I can see the cat(s) in their environment and you can show me any areas that may be of concern, i.e. where they are scent marking in the home, where the litter tray is, and access to the outdoors for instance. The cost is the same as above without the added home visit fee, making it more cost-effective, and often I do not see much of the cat(s) anyway it can be just as beneficial, particularly if your cat(s) is not comfortable around strangers. The full payment is taken at least 48 business hours prior to the assessment. 

Remote behavioural assessment - Whilst not as in-depth as a full general assessment some cases can be addressed remotely. This would consist of you completing the questionnaire, and providing video footage of the home, garden environment, and the social interactions of the cat(s) together with the problem behaviour (where possible). When required a phone or video call can be added at an extra cost. This starts at £120 with the addition of £40 per extra cat in the household. 

Either direct contact or cases can be referred by the owner's veterinary surgeon, assuring the owner that the problem is not medically related - this can be particularly true if the behaviour has had a sudden onset and when related to toileting in the home. 

INITIAL CONTACT should be made by completing the 'Questionnaire', after which contact me by telephone at 01236 830822 when a suitable appointment time will be made and a deposit or full fee is taken. If an appointment needs to be cancelled or postponed 48 hours' business notice will be required to prevent you from losing your deposit (I don't work Saturday or Sunday). Most assessments take place on a Monday, Tuesday or Friday morning, usually at 10 am, though on occasion other arrangements can be made. A Saturday or bank holiday appointment is available but costs an extra £90 over and above the basic fee and home visit fee. 

Contact will then be made via the client calling me on the telephone or email, sometimes some further additional information will be given or a  practical follow-up session may be advantageous/required. 

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